Shipping policy

Shipping & Returns Policy

  1. Order Processing

All orders are dispatched within 10 business days of receiving payment.

Once an order has been handed over to the courier or postal service, FPV DALYS is not responsible for damage caused during transit.

If you receive a damaged or defective product, please contact us at info@fpvdalys.lt within 2 business days of delivery. Please include your order number and, where applicable, photos of the product and packaging.

  1. Delivery Methods & Shipping Costs

Orders are shipped via OMNIVA or other available courier services.

Shipping costs are calculated automatically at checkout based on the delivery method and destination.

Orders above a certain value, such as €100, may qualify for free shipping. Any applicable free-shipping offer will be displayed at checkout.

  1. Estimated Delivery Times

Delivery within Lithuania typically takes 2–4 business days from the date of dispatch.

Products that are temporarily out of stock are generally restocked within 5–9 business days.

Delivery to other European Union countries typically takes 5–14 business days, depending on the destination and local postal or courier service.

International orders shipped outside the European Union may take longer due to customs processing and other factors beyond our control.

Please note that delivery times are estimates and are not guaranteed.

  1. Returns & Exchanges

You have the right to return an eligible product within 14 days of receiving your order, provided that the product has not been used and is returned in its original condition and packaging.

Return or exchange shipping costs are the responsibility of the customer, except where the product was defective, damaged, or incorrect upon delivery.

To request a return or exchange, please contact us at info@fpvdalys.lt before sending the product back.

  1. Delivery Information & Undelivered Orders

Customers are responsible for providing accurate and complete delivery information, including their name, address, postal code, and contact details.

FPV DALYS is not responsible for orders that cannot be delivered due to incorrect or incomplete delivery information provided by the customer.

If a shipment is not collected and is returned to us, the customer is responsible for any additional shipping costs required to resend the order.

  1. Contact

For questions regarding shipping, returns, or exchanges, please contact us:

Email: info@fpvdalys.lt